The Role of a Cargo Operations Agent
The Cargo Operations Agent plays a vital role in handling, processing, and ensuring the smooth movement of cargo, courier shipments, and mail within the cargo warehouse and airside operations. This position demands a high level of responsibility, as it ensures compliance with stringent safety and security regulations while maintaining the company’s exceptional service standards. If you have experience in air cargo or logistics, this role provides a great opportunity to advance your career in a fast-paced, globally recognized organization.
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Key Responsibilities
As a Cargo Operations Agent, you will lead a team in various cargo handling processes, ensuring operations run efficiently and meet industry safety standards. Your main responsibilities include:
- Cargo Handling and Processing: Overseeing the proper handling of cargo, ensuring compliance with company policies and safety regulations. Conducting safety briefings to maintain a secure work environment.
- Inspection and Verification: Checking cargo at different handling stages, verifying shipment details, and updating records in SkyChain, Emirates’ cargo tracking system, to provide real-time tracking for customers.
- Coordination with Authorities: Collaborating with customs, health, and police authorities to ensure the smooth clearance and transportation of shipments.
- Compliance with Safety Standards: Ensuring that hazardous goods comply with IATA Dangerous Goods Regulations and overseeing the safe handling of temperature-sensitive cargo, following EU Good Distribution Practice (GDP) standards.
- Planning and Monitoring: Managing the loading and unloading of cargo, optimizing space in Unit Load Devices (ULDs) and aircraft holds to maximize efficiency.
- Quality Assurance: Monitoring cargo delivery from aircraft to warehouse, ensuring timelines are met, and identifying areas for service improvement.
Qualifications & Experience
To be eligible for this position, candidates must meet the following criteria:
- High School Certificate (12 years of schooling) or a Diploma in a related field
- 2-4 years of experience in Logistics and Cargo operations
- Strong IT and computer literacy skills
- Proficiency in English with excellent communication skills
- Basic safety awareness and customer service skills
- Strong planning, organizing, and coordination abilities
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Salary and Benefits
Emirates SkyCargo offers competitive, tax-free salary packages along with a wide range of benefits, including:
- Discounted airline tickets for employees and their families
- Exclusive hotel accommodations and travel perks
- Opportunities to explore Dubai’s world-class attractions, cultural landmarks, and entertainment venues
- A vibrant and cosmopolitan work environment with career growth opportunities
For more details on employee benefits, visit the Working Here section on the official Emirates website.
Apply Now
If you have a passion for logistics and a commitment to excellence, this is your chance to be part of an elite cargo team. Emirates SkyCargo provides a challenging yet rewarding work environment where you can grow your career while contributing to the global cargo industry.
Don’t miss this opportunity to work with a globally recognized airline. Apply today and take your career to new heights with Emirates SkyCargo in Dubai!