About dnata
With a presence in over 130 airports across six continents, dnata provides top-tier ground handling, cargo, travel, and catering services. The company is committed to excellence and innovation, ensuring seamless experiences for airlines and customers alike.
Role Overview
As a Cargo Officer (SQ&P), your primary responsibility will be to develop, maintain, and review dnata Cargo standards (dCOM) by referring to IATA publications, global best practices, and conducting gap analyses. You will play a key role in ensuring UAE cargo operations comply with international regulations and internal quality standards. Additionally, you will represent UAE Cargo in the dCOM Global Committee and manage external audits and certifications.
Key Responsibilities
Research and analyze IATA manuals, industry best practices, and ensure alignment with dnata Cargo operational standards.
Review airline manuals and bulletins from 120+ customer airlines, validating them against standard operating procedures.
Conduct risk assessments in both operational and non-operational areas to enhance safety and efficiency.
Monitor Cargo iQ performance, ensuring dnata meets high service standards and collaborates with stakeholders for improvements.
Coordinate with regulatory bodies like GCAA, Dubai Customs, and Dubai Municipality to implement compliance procedures.
Oversee the procurement and distribution of IATA publications essential for UAE cargo operations.
Lead certification and recertification processes, including CEIV, ISAGO, ISO, RA3, and TAPA.
Manage cargo manuals, procedures, and documentation within the Document Management System (DMS).
Qualifications & Experience
To qualify for this role, you should meet the following criteria:
Bachelor’s degree or equivalent experience in cargo operations.
4-6 years of experience in an airline or ground handling environment.
Ability to prepare detailed reports based on analytical research.
Strong knowledge of IATA publications, including AHM, ICHM, DGR, LAR, PCR, and TCR.
Experience in process inspections and implementing safety standards.
Expertise in statistical methods and trend analysis.
Excellent communication and presentation skills.
Salary & Benefits
Working at dnata offers an attractive tax-free salary along with exclusive industry perks such as discounted flight tickets and hotel stays worldwide. Employees also enjoy a dynamic work environment in Dubai, one of the most cosmopolitan cities in the world.
How to Apply
If you’re ready to take your career to the next level, don’t miss this opportunity. The application deadline is March 21, 2025. Apply now through the official dnata careers portal: Apply Now.
Join dnata and be part of a team that sets global standards in cargo handling and aviation services!
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